Delivery
Delivery Time
4 to 12 hours between Dhaka City
If you need an emergency, let us know the product name and the name of the delivery area
Delivery charge 60 Taka
Delivery Time Of Dhaka Outside
3 days, and you will get cash on delivery, outside-dhaka
Delivery charge 140 Taka
Call in case of any need: 01811124659
Whatsapp, Viber & Imo Number: 01811124659
Delivery Options Overview
kDhaka offers ideal shipping methods for any requirement. Be it low priced through Self-Delivery/Standard Parcel Post, more quickly via Redex Express (Bangladesh only) or Pathao, or especially reliable and secure by a specifically trained Own delivery man. And in addition you can also pick up your order yourself at our Shop if you prefer or Products can be delivered via any means of your choice. On this page you´ll find an overview of all available shipping.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or return of goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 5 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
Frequently Asked Questions (FAQs)
How do you ensure the freshness and quality of packaged items like biscuits or snacks?
We adhere to a strict *First-In, First-Out (FIFO)* inventory system to ensure that products with the earliest expiry dates are shipped first. We also guarantee a minimum shelf life of *30 days* on all non-perishable items unless otherwise specified (like promotional short-date items).
What if I receive a product that is expired or close to expiring?
We strictly check all expiration dates before packing. If you accidentally receive an expired item, contact us immediately on *01811124659*. We will arrange for a *free replacement* or a full *refund* for that item.
Are products like cooking oil and bottled drinks protected from physical damage during transit?
Yes. All fragile items, including glass bottles or large liquid containers, are packaged with *extra layers of protective wrapping* (like bubble wrap) and separated from heavy items in the delivery box to prevent leaks or breakage.
What is your policy if I receive a damaged product (e.g., a dented can, burst chip packet, or leaking oil)?
Please inspect your order upon delivery. If any packaged item is damaged or leaking, you may *return it to the delivery person immediately*. If you notice damage after the delivery person has left, please notify us within *2 hours* with a clear photo. We will happily process a refund or replacement.
I ordered the wrong flavor of a snack. Can I return it?
For health and safety reasons, we generally cannot accept returns of *unsealed, opened, or consumed* food items. However, if the item is *unopened, unused, and in its original packaging*, you can contact us within *24 hours* to discuss a return or exchange.
What if an item I ordered is out of stock after I placed the order?
If an item becomes unavailable after your order is confirmed, we will *immediately call you* to offer an equivalent *alternative product* or process a refund for that specific item before dispatching the rest of your order.
How are your prices compared to local retail shops?
We strive to offer *competitive pricing* and frequently run *exclusive online deals and bundle offers* that provide great value, often making our overall basket price lower than traditional stores.
If I have a coupon, how do I apply it to my order?
You can easily enter your coupon code in the *'Coupon Code'* or *'Discount Code'* field during the checkout process. The discount will be applied immediately to your total bill before you confirm the payment.
